Success stories: Read client reviews of Rolstons

Danielle was super helpful in the process of buying our first home. We felt we had constant communication throughout and she was great in getting quick responses from the seller, and just helping us with any questions or requests we had up until the end. We are now about to complete and couldn’t be happier. Thanks Danielle for your efforts and helping the process go as quickly and smoothly as possible.

Just want to encourage the excellent team at Rolstons who have done an excellent job of handling the sale of my property with good communication throughout the process as well as a friendly and very helpful attitude from every one on the team. I highly recommend their services!

Best estate agency in Watford. Rolstons were an easy pick to sell my property AND they found me my next home. They stood out from the rest of the local agencies, and made the whole thing smooth and enjoyable, from going to market to finding a buyer, to getting it through, to completion (although I have to say my buyer and my sellers were good too). Rolstons are just really competent and know what they are doing. Not to mention their set up is how it should be, with the right people looking after the right departments. Highly recommend. Specifically though: Danielle for carrying my sale and my purchase through to completion, thank you Danielle! In addition; Tom for bringing my attention to the house I bought; Holly for assisting me with the viewing for it; Kerry for assistance with listing my house for sale online and necessary paperwork for my purchase; Stephen for overseeing the process and Paul for covering for departments when needed. Great operation guys! It was a pleasure and I will definitely be turning to you for any property related matters. I hope you continue to lead by example in the area! All the best, Oscar.

I worked with Danielle at Rolstons throughout the process of buying and I couldn’t have asked for a better experience. She was incredibly personable, always contactable, very proactive and always on hand guiding the process and advising.

Helpful and professional. Well explained my questions and concerns and appreciated for the help during the period.

My experience with Rolstons was good. It was thorough and professional through the transaction, with a constant source of contact time when required, provided by Danielle Gennard - who was professional, polite and punctual at all times. Thank you.

I can't start to express how grateful I am to Rolstons. From start to finish the service has been amazing. They support you every step of the way. From Stephen to Danielle and the wider team, Thank you so much.

If you want a 5 star service look no further than Rolstons. The whole team was brilliant from the first contact. Special mention to Paul Gillespie who was calm and reassuring when problems arose and Danielle Gennard who handled the sale once an offer was received. Danielle kept in close contact and always phoned back if she missed a call. Great communication and I always knew what was going on in the process. Danielle even phoned back when no further update was available to check in and say she had chased but no update yet. Overall excellent

Excellent client care and very friendly, professional staff. I was particularly impressed at how hard they worked to rescue the sale after the chain broke at quite an advanced stage. From the outset I was impressed by the professionalism of Stephen when he came to value my house and that impression was confirmed throughout the process, also when dealing with his colleagues in the sales team. Their post-sales support is also excellent, Danielle has kept us all updated and has really driven the process on to exchange.

Daniella is fantastic, very professional, attentive and focused. Rolstons in Watford is a great team and work well together

Stephen Brick at Rolstons is a rare gem! Never pushy, always thoughtful and kind, and a pleasure to deal with all round. We really trusted that Stephen had our best interests in mind when negotiating for us and he always made us feel heard and understood sprinkling that personal touch on all interactions. When we were handed over to Danielle Gennard after our sale was agreed, we once again experienced consistent exceptional customer service, and every interaction we had with Danielle was a pleasant and positive one. We’d highly recommend Rolstons and hope we get to work with them again!

Selling your home can be an incredibly difficult and stressful experience. It is prudent to take caution when choosing an Estate Agency to partner with through this process. Having had many difficulties with the Estate Agency we used for the sale of our previous home we decided to do some research and to actually speak with various local Estate Agents. Our neighbours home was sold by Rolstons and when we first reached out to them we were met by Stephen Brick. We favored his no-nonsense approach and he seemed genuinely interested in helping us sell our house. We chose to move forward with Rolstons and throughout the time that our property was on the market, Stephen was constantly in communication. His interest in getting our house sold was genuine. He helped to arrange viewings, determined genuinely interested parties from timewasters and provided regular updates. We did not have to chase or follow up - because he was on the ball. After the sale of the house was agreed and we had found our new home, the difficulties really set in. We were in a chain with several other parties. Danielle Gennard engaged with all of the other Agents and Solicitors - that were very often causing delays, and she got the sale across the line. Danielle was very clearly the only Agent in the whole chain that was proactively progressing the sale. She is brilliant at what she does. I can only thank Stephen and Danielle for all their help. They each did their job - but did so exceptionally well. If you want to sell your house go to these people and you will be writing a similar 5-star review in the not too distant future.